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FAQs |
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Frequently Asked Questions Affinity Services
Can I speak with a MAP counsellor in person? Can I speak with a Members Assistance Program counsellor in person? If you choose, you can meet with a Members Assistance Program (MAP) counsellor face-to-face. When you call MAP, a representative will inquire about the nature of your call. If it is an emergency, youll be connected with a counsellor who will speak with you over the phone immediately. If it is not an emergency and you wish to speak with a counsellor in person, a meeting will be scheduled where you can meet with a MAP counsellor in your area.
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