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CDSPI — Upholding Your Privacy Rights

CDSPI, as administrator of the insurance and investment plans offered through the Canadian Dentists’ Insurance Program and the Canadian Dentists’ Investment Program and a program of Affinity Services, and CDSPI Advisory Services Inc., an affiliate of CDSPI and a licensed insurance agency, must collect and retain certain personal information in order to provide services to you. Protecting your privacy is important to us. Accordingly, we have established a Privacy Code, as well as Confidentiality Standards for our employees, to ensure that your personal information remains confidential.

Why We Require Personal Information
We require personal information in order to provide you with insurance and investment products and services as well as affinity services, and to comply with legal requirements. Our files contain a copy of your application(s) for insurance coverage through the Canadian Dentists’ Insurance Program and investment products through the Canadian Dentists’ Investment Program along with any other information we receive which is relevant to your application(s). Your insurance file may also include correspondence with respect to your application or your coverage, medical information about you and copies of correspondence or information filed with respect to any insurance claims you make. Your investment file may include correspondence relevant to your investment accounts. Your Affinity Services files may include copies of your application for the relevant affinity service, along with correspondence with the company providing the affinity service.

How We Use This Information
We only collect information that is necessary to provide you with insurance, investment and affinity services, and, subject to statutory requirements, we retain this information only as long as is necessary to provide you with these services. The information you provide us may also be used for the collection of statistical information with respect to the Programs and in order to inform you of other available products and services. We do not sell our mailing list to other organizations. If you do not want to be on our mailing list, please advise us in writing.

Who Has Access To This Information
Any information that you provide to CDSPI or CDSPI Advisory Services Inc. with respect to your insurance application or coverage will be shared with the insurer offering that Plan through the Canadian Dentists’ Insurance Program. We share information relevant to your investment application or investment account with the insurer that issues the segregated funds for the Canadian Dentists’ Investment Program and its affiliated companies that provide products and/or services for the Canadian Dentists’ Investment Program. Any information relevant to your Affinity Services application is shared with the provider of the affinity service.

We restrict access to your personal information to those of our employees who need such information to do their jobs. Those individuals are subject to our Privacy Code and Confidentiality Standards which specify rules for protecting the confidentiality of your personal information. Use or disclosure of your personal information other than as described above will only be made with your consent or where we are obliged or permitted to do so by law or to protect our interests.

Your Access To Our Information
Subject to the exceptions* described below, you may review the personal information contained in your file and, if necessary, ask for corrections to be made to it, by making a written request to:
The Information Access Officer
CDSPI or CDSPI Advisory Services Inc.
155 Lesmill Rd.,Toronto, Ontario M3B 2T8

* We will not provide you with information that may be subject to a legal claim of privilege. If your file contains medical information about you that was not obtained directly from you, that information may only be released to you by the insurer through your physician. In addition, if you own insurance on the life of someone else, such as your spouse, your file may contain information about the other person. In such a case, we will only provide you with access to the information about you unless the other person gives written consent to our disclosure of their information to you.

 

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