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Claims FAQs

Frequently Asked Questions

Q: Do I need to keep a copy of the information I submit to the insurer to support my claim?

A: Yes. You’re advised to keep a copy of all documents you submit to the insurer. This helps you in two ways. If you have a current record of all the paperwork you’ve submitted, corresponding with the insurer on matters pertaining to your claim will be more efficient. Additionally, you’ll have duplicate records in the event that any documents you send to the insurer are lost in the mail.

 

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