Advice
General
Claims

Contact CDSPI’s Claim Support Centre

We’ll assist you in every way we can to help make the claim process go as smoothly as possible. If you need to file a claim relating to your Canadian Dentists’ Insurance Program coverage, CDSPI’s Claim Support Centre is your first contact. For CDSPI Home & Auto Insurance claims, your policy includes 24/7 Claims Emergency Assistance. Should the unexpected happen, simply call The Personal at 1-888-785-5502 and your claim will be handled quickly and efficiently.

To reach CDSPI’s Claim Support Centre:
Phone: 1-800-561-9401 or (416) 296-9401, extension 5015 (ext. 7004 for after hours emergency)
Fax: (416) 296-8920
E-Mail: claims@cdspi.com
Write: CDSPI Claim Support Centre, 155 Lesmill Road, Toronto, ON., M3B 2T8

In addition to answering questions you may have about filing a claim, CDSPI’s Claim Support Centre can act as liaison between you and the insurer, and follow-up with the insurer on your behalf if you ask us to do so.

Note: The insurer is the adjudicator of your claim. As such, the insurer will make the final decision regarding the approval of your claim — not CDSPI. Additionally, CDSPI is not permitted to intervene in matters involving your confidential medical and/or financial information, unless your written authorization has been given.

To learn more, click on these links:
• The Claims Process
• After Hours Emergency
• Alternate Dispute Resolution
• Loss Prevention

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