Canada Post Strike


As of October 22nd, Canada Post has started rotating strikes in parts of Canada. To view the latest information on which areas will be affected click here. We’d like to help you experience as little inconvenience as possible by providing alternative ways to:

      • Pay invoices
      • View your investment account statement and transaction history
      • Submit forms and applications including investment deposit instructions

Paying Insurance Premium Invoices

You have three ways to pay your insurance premiums to avoid any potential disruption to your coverage. Make sure you have you CDSPI account and invoice numbers ready:

      1. CDSPI Automated Telephone System using your Visa/Mastercard

        Call 1.866.460.9199 and follow the voice prompts.

      2. Online with CDSPI
        • Log into your account.
        • Click on the My Insurance Payments link located on the left sidebar.
        • Follow the prompts.
      3. Your Personal Banking

        Add “CDSPI” as a payee to your account for online or telephone banking. Here is a list of financial institutions where you can pay us online.

        Contact your financial institution if you need assistance adding CDSPI as a payee.

Viewing Investment Account Information

You can access your most recent quarterly account statement and view your recent transactions online—just log in to your account.

We will send statements and confirmations by mail as soon as possible.

Note: If you need assistance to access your account online, contact an advisor at 1.800.561.9401. Please have your account details ready when you call.

Submitting Forms & Applications

Until the risk of a postal strike is resolved you are advised to submit documents to CDSPI by other means, such as:

      • By email*:
      • By courier to head office at: CDSPI, 155 Lesmill Rd, Toronto, ON M3B 2T8
      • In person, at one of our offices. View our office locations here.
      • By fax:
        • Insurance Services fax: 1.866.337.3389 or 416.296.8920
        • Investment Services fax: 1.866.561.2250 or 416.296.9459

*Please note: there are some forms that must be submitted in original format. These cannot be submitted by email as email is not a secure method of transmission. Please ensure you review the instructions on the specific document or contact us for further clarification.


One-time deposits or other forms & requests: Visit to find the form you are looking for.


The Simplified Solution: Set up pre-authorized payments for insurance or investments and your CDSPI account won’t be impacted by another mail strike!

Insurance – Preauthorized chequing form

Insurance – Preauthorized credit card form

Investments – Preauthorized chequing form


Contact us any time at 1.800.561.9401 or at
List of Financial Institutions for Online Banking