News

  • April 2, 2020

    Announcement: TripleGuard Pandemic Claims

      Good Afternoon,   I am pleased to announce that Aviva Canada will begin processing pandemic coverage claims in accordance with your TripleGuardTM insurance policies. CDSPI and Aviva have been working together to bring this matter to a resolution. Due to the unprecedented nature of the COVID-19 pandemic, this process has been complex.   If […]

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  • March 31, 2020

    Dentists fighting to get insurance payouts because office closure seen as ‘voluntary’

      Thousands of Canadian dentists who followed industry recommendations to shut down their practices nearly two weeks ago because of the COVID-19 outbreak have still not received insurance payments despite taking out business interruption policies that include pandemic coverage.   The industry-wide policy – sold to dentists and dental specialists by CDSPI Advisory Services Inc. […]

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  • March 29, 2020

    An Update on our Discussions with Aviva

      CDSPI is continuing to do everything it can, on your behalf, to press Aviva to pay TripleGuardTM pandemic claims. We have urged them to bring this matter to a positive conclusion as soon as possible. Aviva had assured us numerous times over the past weeks that they were “days away” from a decision, but now […]

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  • March 25, 2020

    TripleGuard Status Update

      Good afternoon,   I want to take this opportunity to update you regarding our efforts to resolve this matter. I am disappointed that we are not writing to you today about a clear resolution from Aviva.   Status with Aviva We are in daily active discussions with Aviva and continue to strongly advocate that […]

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  • March 24, 2020

    CDSPI remains open, offices closed to the public

      In light of the COVID-19 global pandemic, all of our physical office locations are closed to the public, effective March 25, 2020.   Our employees are working remotely to serve you, and our business hours remain unchanged. View our hours and contact information here.   Thank you for your understanding as we adapt to […]

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  • March 20, 2020

    Keeping you updated on TripleGuardTM

      Good Afternoon,   As a follow up to my message earlier this week, I want to assure you that we continue to advocate on behalf of TripleGuardTM policyholders across the country for pandemic-related claims to be paid. I understand the urgency of the situation and we are working as quickly as we can with […]

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  • March 20, 2020

    Update on CDSPI’s Travel Edge Plus Coverage

      In light of the ongoing COVID-19 travel advisories, we want to provide you with some important details regarding CDSPI’s Travel Edge Plus* Trip Cancellation coverage. On March 13, 2020, the Government of Canada issued a global travel advisory stating that Canadians should “avoid all non-essential travel” outside of Canada. The impact of this announcement […]

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  • March 18, 2020

    Message from our President

      Good Afternoon,   You can rest assured that CDSPI is committed to supporting the dentists of Canada who have the TripleGuardTM plan. CDSPI is working with the insurer, Aviva Insurance Company of Canada (‘Aviva’), on your behalf, with respect to the pandemic coverage afforded under the TripleGuardTM plan. We are also in contact with provincial […]

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  • March 9, 2020

    CDSPI has moved!

      CDSPI’s corporate head office is now located at: 2005 Sheppard Ave East, Suite 500, Toronto, ON  M2J 5B4. All phone and fax numbers have remained the same.

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  • March 6, 2020

    Important Notice Regarding the Outbreak of the Coronavirus (COVID-19)

      On Thursday, January 30, the World Health Organization (WHO) declared an international public health emergency in response to the outbreak of the coronavirus (COVID-19). The first reported case of coronavirus was from Wuhan, China, on December 31, 2019, but with their recent announcement, the WHO is acknowledging the disease now represents a risk beyond […]

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