News

  • April 13, 2020

    Information about the TripleGuard™ Pandemic claims process

      We’re pleased to inform you that Aviva Insurance Company of Canada (Aviva) is ready to begin processing your pandemic claim under your TripleGuard™ insurance policy. Some of the details of what you will need to provide to Aviva during the claims process are set out below.   About Your Pandemic Coverage Although the TripleGuard™ […]

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  • April 13, 2020

    FAQ: TripleGuard™ Insurance Pandemic Coverage

      Last Update: May 19, 2020   Why is it taking so long to hear from an adjuster? The speed with which this situation developed, and the sheer volume of dentists impacted, was both unprecedented and unpredictable. On March 16th when the first recommendation from a licensing body was sent out, CDSPI began receiving thousands […]

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  • April 13, 2020

    An Update on TripleGuard Pandemic Coverage for Dentists in Northwest Territories

      April 13, 2020   We would like to provide our clients in Northwest Territories with an update to your pandemic claims coverage and the claims process as it stands today.   CDSPI Advisory Services Inc. (CDSPI) acts as your insurance broker, while Aviva Insurance Company of Canada (Aviva) is the insurance underwriter.   Aviva […]

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  • April 13, 2020

    CDSPI President Speaks with CDA Oasis on TripleGuard Insurance

      With dental offices across Canada closed for all but emergency procedures, if there’s one hot topic on the minds of the Canadian dental community, it’s Pandemic Outbreak Coverage.   But what is Pandemic Outbreak Coverage? And what cover does it provide for participating dentists?   Ed Dermit, President of CDSPI, in conversation with John […]

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  • April 9, 2020

    A Note About Pandemic Claims under TripleGuard™

      On Monday April 13, 2020, we will send our TripleGuard™ policyholders some additional information about their pandemic outbreak coverage and the overall claims process.   Aviva Insurance has advised us that they have put in place a specialized team and are working on processes to review the thousands of pandemic claims submissions. This of course, will […]

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  • April 7, 2020

    The Personal announces discount for auto insurance clients who are driving significantly less

      In an effort to support its clients, The Personal is offering an auto insurance premium discount to clients who are staying at home. As people are currently driving their vehicles less, The Personal wants to reflect this situation, offering this discount to clients whose commuting habits have significantly changed and who are only using […]

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  • April 2, 2020

    Announcement: TripleGuard Pandemic Claims

      Good Afternoon,   I am pleased to announce that Aviva Canada will begin processing pandemic coverage claims in accordance with your TripleGuardTM insurance policies. CDSPI and Aviva have been working together to bring this matter to a resolution. Due to the unprecedented nature of the COVID-19 pandemic, this process has been complex.   If […]

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  • March 31, 2020

    Dentists fighting to get insurance payouts because office closure seen as ‘voluntary’

      Thousands of Canadian dentists who followed industry recommendations to shut down their practices nearly two weeks ago because of the COVID-19 outbreak have still not received insurance payments despite taking out business interruption policies that include pandemic coverage.   The industry-wide policy – sold to dentists and dental specialists by CDSPI Advisory Services Inc. […]

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  • March 29, 2020

    An Update on our Discussions with Aviva

      CDSPI is continuing to do everything it can, on your behalf, to press Aviva to pay TripleGuardTM pandemic claims. We have urged them to bring this matter to a positive conclusion as soon as possible. Aviva had assured us numerous times over the past weeks that they were “days away” from a decision, but now […]

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  • March 25, 2020

    TripleGuard Status Update

      Good afternoon,   I want to take this opportunity to update you regarding our efforts to resolve this matter. I am disappointed that we are not writing to you today about a clear resolution from Aviva.   Status with Aviva We are in daily active discussions with Aviva and continue to strongly advocate that […]

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