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Contact Us

We're here to help.

General Inquiries
Phone: 1.800.561.9401
Email: cdspi@cdspi.com

Quick links

  • How to submit an insurance claim

  • Looking for an application form

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  • How to access wellness services

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Have questions about our products? Our advisors can help.

Have questions for our banking or accounting partners? You can request a meeting with a Scotiabank or MNP specialist.

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2005 Sheppard Ave East, Suite 500
Toronto, Ontario
M2J 5B4


Insurance Team:

Investment Team:

General Inquiries:


Insurance Team:

Investment Team:


Monday to Friday
8:30 am to 4:30 pm ET

Insurance Claims

To initiate the claims process, please follow the instructions below according to your insurance product.

Questions Related to Your Claim? Our Claims Support Centre may also be reached by email at claims@cdspi.com

Call 1.877.277.7230 or submit a claim online.

Representatives from The Personal can be contacted at any time if you need to file a home or auto claim.

To file an office insurance claim during regular business hours, call the main CDSPI line at 1.800.561.9401.

To file an office insurance claim outside of regular business hours, call: 1.888.490.0611.

July 19, 2024

Allianz Global Assistance is currently experiencing technical issues that are a result of the global technology outage that is affecting multiple industries and key services.

As a result, customers are currently unable to access our emergency travel assistance contact center and other Operations teams, whether by phone or email.

We are working with our technology providers and monitoring the situation closely to ensure services are recovered as soon as possible.

If you are experiencing a medical emergency while travelling, please seek treatment and contact us as soon as services are recovered.

We will post further updates as they become available.

Thank you for your understanding,

Allianz Global Assistance

Call toll free Canada/U.S.A: 1.800.869.6747

Call collect Worldwide: 416.340.8809

Allianz Travel Insurance Service Notice

Allianz Global Assistance Claim Services is staffed by multilingual personnel who know the details of your coverage and can provide you with personal assistance when you need it most.

All claims under the CDSPI Cyber Insurance program should be directed to Beazley Canada Limited.

If you suspect any compromise or breach of your data security it is crucial that you notify Beazley Canada Limited immediately. Early detection allows the claims team to take swift action to mitigate any potential risks.

Initiating a claim
To initiate a claim, please send an email to bbrcanada@beazley.com or Toll-Free Number: 1.844.778.5950 (24 Hours; 7 days per week) as soon as you become aware of a cyber event. This email serves as the starting point for the claims handling process, enabling the Beazley cyber team to promptly assess and address your situation.

Your Business Interruption Coverage kicks in after an initial waiting period of 8 hours. However, we strongly advise against delaying your claim reporting. Timely notification ensures that we can expedite the claims process and minimize any disruptions to your operations.

Claim inquiries
Email: bbrcanada@beazley.com
Toll-Free Number: 1.844.778.5950 (24 Hours; 7 days per week)

All other inquiries

BFL Monday through Friday, 10am – 6pm ET; excluding holidays.
Email: CDSPI@bflcanada.ca
Phone: 1.877.542.8838

For all other insurance products with CDSPI, please contact our Claims Department, available during regular business hours, at 1.800.561.9401 or claims@cdspi.com.

Members' Assistance Program (MAP)

The Members Assistance Program is available to dentists, their staff and their families. Immediate and confidential support is available 24/7. This service is provided by TELUS Health.

MAP Page

Call the confidential MAP number at 1.844.578.4040 to get started.

Download the mobile app on Android or Apple or access by web at one.telushealth.com

  • Username: the abbreviation of your provincial/territorial dental association in all caps. Example: MDA
  • Password: CDSPI